Why Use ADDS?
Account Management
Each one of ADDS' customers is assigned an account manager free of charge from the beginning of our relationship
Your account manager will assess your needs prior to the offsite storage process through a consultation with your organisation.
Whether it’s a simple relocation service or a full project management task your account manager will be there every step of the way to ensure a smooth and efficient relocation.
If required your account manager will provide onsite introduction to the record storage process to anyone who requires training in your organisation.
From the start of our relationship you are issued with your account managers full contact details, this action ensures that you constantly communicate with one single representative who is familiar with your account and can answer all questions from booking enquiries all the way through to any invoice questions you may have.
All of ADDS' account managers are experts in the record management field, all are committed to our Quality Management system and continuous improvement policy, they are all customer focused and here for your needs